SHIPPING & RETURNS
Shipping & Delivery
SHIPPING AND DELIVERY AVAILABLE ALL OVER THE INDIA COD NOT AVAILABLE The orders for the user are delivered through registered domestic courier companies and/orspeed post only. Orders are delivered within 10 days from the date of the order and/or paymentor as per the delivery date agreed at the time of order confirmation and delivering of theshipment, subject to courier company / post office norms. Platform Owner shall not be liable forany delay in delivery by the courier company / postal authority. Delivery of all orders will be madeto the address provided by the buyer at the time of purchase. Delivery of our services will beconfirmed on your email ID as specified at the time of registration. If there are any shippingcost(s) levied by the seller or the Platform Owner (as the case be), the same is not refundable.
Return Policy
We offer refund / exchange within first 10 days from the date of your purchase. If 10 days have passed since your purchase, you will not be offered a return, exchange or refund of any kind. Inorder to become eligible for a return or an exchange, (i) the purchased item should be unusedand in the same condition as you received it, (ii) the item must have original packaging, (iii) if theitem that you purchased on a sale, then the item may not be eligible for a return / exchange.Further, only such items are replaced by us (based on an exchange request), if such items arefound defective or damaged.You agree that there may be a certain category of products / items that are exempted fromreturns or refunds. Such categories of the products would be identified to you at the item ofpurchase. For exchange / return accepted request(s) (as applicable), once your returnedproduct / item is received and inspected by us, we will send you an email to notify you aboutreceipt of the returned / exchanged product. Further. If the same has been approved after thequality check at our end, your request (i.e. return / exchange) will be processed within 10 days.
Refund and Cancellation policy
This refund and cancellation policy outlines how you can cancel or seek a refund for a product /service that you have purchased through the Platform. Under this policy:Cancellations will only be considered if the request is made 7 days of placing the order. However, cancellation requests may not be entertained if the orders have been communicated to such sellers / merchant(s) listed on the Platform and they have initiated the process of shipping them ,or the product is out for delivery. In such an event, you may choose to reject the product at thedoorstep. In case of receipt of damaged or defective items, please report to our customer service team.The request would be entertained once the seller/ merchant listed on the Platform, has determined the same at its own end. This should be reported within 7 days of receipt of products. In case you feel that the product received is not as shown on the site or as per yourexpectations, you must bring it to the notice of our customer service within 7 days of receivingthe product. The customer service team after looking into your complaint will take an appropriatedecision. In case of complaints regarding the products that come with a warranty from the manufacturers,please refer the issue to them. Replacement orders will be delivered within 10 business days
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